This policy applies to the www.idreame.cn corporate website operated by Wuhan Meimeng Computing Technology Co., Ltd. Separate rules may apply to the console, APIs, or Agent products and will be provided with those services where applicable.

1. Information we may handle

When you visit the website, the server may record the time of access, requested path, device or browser type, IP address, and security logs to operate the site and investigate abnormal activity.

When the online contact form is enabled and you choose to submit it, we may process your name, company or team, work email, inquiry type, and message. Do not provide passwords, API keys, access tokens, production data, or other sensitive credentials.

The site may store necessary preferences, such as the selected color theme, in your browser. Site-wide analytics are currently disabled by default. If new analytics or cookie features are enabled later, this policy and any required notices will be updated.

2. Why we use information

We process information only as reasonably necessary to:

  • provide, maintain, and improve the corporate website;
  • respond to business, product, or technical inquiries you initiate;
  • detect abuse, attacks, and other security risks; and
  • comply with applicable legal requirements.

3. Service providers and disclosure

We do not process personal information for the purpose of selling it. We may use technical service providers for hosting, infrastructure, security, or inquiry handling when necessary and require them to protect relevant information under appropriate terms.

We do not disclose personal information publicly to unrelated parties unless you authorize it or disclosure is required for applicable law, regulatory requests, dispute handling, or security protection.

4. Retention and security

Information is retained for a reasonable period based on the processing purpose, business need, and applicable legal requirements. We use measures such as access controls, logging, backups, and other appropriate safeguards to reduce the risk of unauthorized access, disclosure, alteration, or loss.

No internet transmission can be guaranteed to be completely secure. Use a trusted device and network, and do not submit sensitive information unrelated to an inquiry.

5. Your choices and rights

Subject to applicable law, you may request access, a copy, correction, supplementation, or deletion of relevant personal information. You may also withdraw consent where processing relies on consent or ask for an explanation of the applicable processing rules. Submit a request through the website contact page. We may verify the relationship between the requester and the relevant information before responding.

6. Children

The corporate website is intended primarily for developers, businesses, and professional users and is not directed at children. Children should use the site with guidance from a guardian and should not submit sensitive personal information through a contact form.

The website may link to consoles, regulatory websites, or other third-party services. Those services are governed by their own policies, which you should review before use.

8. Policy updates

We may update this policy when website functionality, information handling, or applicable requirements change. The latest version date will be shown on this page, and more prominent notice may be provided for material changes where appropriate.

9. Contact

Questions about this policy or website information handling can be submitted through the Contact page. Until the production form endpoint is enabled, existing users may also use any support option currently available in the relevant console, where applicable.